00623nam a22001817a 450000500170000001000400001702000270005703500300008403700170011403700140013108200120014510000300015724500760018726000350026327000600029830000320035850000510039020180801150345.0  a1718EN-30  B-681887-889  ENG-123660  a9788126567331c1299.00  aB-681887-889    EN-107192  bPragatiadpl  bDBAD/PUB.  a658.812  aChorianopoulos, Antonios   aEffective CRM using predictive analytics /cby Antonios Chorianopoulos   aNew Delhi bWiley India c2017  a4435-36/7, Ansari Road, Daryaganj, bNew Delhi e110002v axiv,371p. :c25cm(Hb)bill.  aIncludes bibliographical references and index