TY  - BOOK
AU  - Radhakrishnan, R.
AU  - Balasubramanian, S.
TI  - Business process reengineering: text and cases 
SN  - 9788120335677
U1  - 658.4063  
PY  - 2008///
CY  - New Delhi
PB  - Prentice-Hall of India
N1  - includes bibliographical references and  index
ER  -