concerns-based concepts,tool, and strategies for guiding change M. Horld,Shirley creator Roussin, James L. Hall, Gene E. text New Delhi SAGE Publications 2017 monographic xxi,260p. 22 cm.(pbk) by Shirlety M.Hord [and] James L. Roussin ; foreword and finale by Gene E. Hall Includes references and index. 371.207 9789386062277 ENG-117231 DBAD/PUB 20170213155948.0