by R.K. Mittal Mittal, R.K. creator text Delhi Rajat Publications 1999 monographic 3 v. (v 1. 315 ; v 2. 316-616 ; v 3. 628-910) Includes indexes. 3 v. ; v 1. (available) ; v 2. (available) ; v 3. (available). Total quality management management 658.562 MIT 8187317434 B-019739 Cen Lib/Ret DPL EN