TY  - BOOK
AU  - Suganthi, L.
AU  - Samuel, Anand A.
TI  - Total quality management
SN  - 8120326555
U1  - 658.562 
PY  - 2006///
CY  - New Delhi
PB  - Prentice hall of India 
KW  - Total quality management
KW  - Management
N1  - Includes bibliographical references and index
ER  -