TY - BOOK AU - Rao, V. Venkata AU - Rao, T. P. Rama TI - IT for organizational excellence: proceedings of the 32nd annual convention of the Computer Society of India, November 13 - 16, 1997, Ahmedabad, India T2 - Computer society of India SN - 0074631799 U1 - 003.54 PY - 1997/// CY - New Delhi PB - Tata McGraw-Hill Publishing KW - Information technology KW - Information technology -- Congresses N1 - Includes bibliographical references and index ER -