00784nam a22002537a 4500 20170124110154.0 B-127789 350.00 0761932550 B-127789 Cen Lib/Ret DPL EN 658.8120954 BAL Balachandran, S. 94016 Customer-driven services management / by S.Balachandran 2nd ed New Delhi Sage Publication 2004 B-42, Panchsheel Enclave New Delhi 110017 xiii,304p. 20cm(pbk) Includes index Customer services 94017 BUSINESS & ECONOMICS -- Customer Relations 94018 O'Donnell, Cyril 34695 ddc EN 658.8120954 BAL 132439 132439 0 0 0 0 L L 2015-07-22 Cen Lib/Ret 350.00 2 658.8120954 BAL B-127789 2019-11-08 00:00:00 2019-08-04 1 350.00 2015-07-22 EN 0 0 ddc 0 0 NFIC ZLS ZLS 2019-05-09 1 658.8120954 BAL B-127790 2024-04-04 00:00:00 2024-03-28 2019-05-09 EN