TY  - BOOK
AU  - Lal, Meera
TI  - Quality mangement through quality circles: an Indian model 
SN  - 8170188008
U1  - 658.662 
PY  - 1994///
CY  - Delhi
PB  - B.R.Publishing Corporation 
KW  - Quality Management
KW  - Quality circles--Service sectors
N1  - Includes bibliographical references and index
ER  -