TY  - BOOK
AU  - Cartin, T.J.
TI  - Principles and practices of organisational performances excellence
SN  - 8120316878
U1  - 658.51 
PY  - 2000///
CY  - New Delhi
PB  - Prentice-hall of India 
KW  - Quality planning and development
KW  - Employee empowerment
N1  - Includes glossary, appendix and index
ER  -