TY  - BOOK
AU  - Wickman, Robert F.
AU  - Doyle, Robert S.
TI  - Breakthrough quality improvement for leaders who want results
SN  - 0873892135
U1  - 658.5621 
PY  - 1993///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company
KW  - Total quality management
KW  - Benchmarking (Management)
N1  - Includes index
ER  -