TY  - BOOK
AU  - Wilson, Paul F.
AU  - Pearson, Richard D.
TI  - Performance-based assessments: external,internal,and self-assessment tools for total quality ,management 
SN  - 0074634593
U1  - 658.562 
PY  - 1995///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Limited
KW  - Management system
KW  - Features of assessment activities
N1  - Includes index
ER  -