TY  - BOOK
AU  - Ahluwalia, J.S.
TI  - Total quality management: the transforming role quality in a tribulent world 
SN  - 0074631861
U1  - 658 
PY  - 1997///
CY  - New Delhi
PB  - Tata McGraw Hill Publishing Company 
KW  - Total quality management
KW  - Business
KW  - Stategic planning
N1  - Includes index
ER  -