00686nam a22002417a 4500003000200000005001700002008000200019010001300021020002300034035002300057037001600080040001500096082001700111100001500128245010800143250001100251260005900262270004300321300002600364650001600390650002200406700001600428020180705160004.00  aB-132401  c260.00a0070588767  aB-132401, B-132402  bCen Lib/Ret  aDPLbENc0  a658.409bBAC  aBack, Ken   aAssertiveness at work :cby Ken Back [and] Kate Back bpractical guide to handling awkward situtaions /  a3rd ed  aNew DelhibTata macgraw hill publishing compnay c2004  bNew Delhia7 west patel nagar e110008  aviii,207p.c20cm(pbk)  aAssertaion   aBehaviour asprct   aBack, Kate