TY  - BOOK
AU  - Diwan, Parag 
TI  - Quality in totality: a manager's guide to TQM and ISO 9000 
SN  - 8171007899
U1  - 658 
PY  - 1995///
CY  - New Delhi 
PB  - Deep & Depp Publications 
KW  - Total quality management
KW  - ISO 9000 Series Standards
N1  - Includes glossary, bibliographical references and index
ER  -