TY  - BOOK
AU  - Bell, Chip R.
TI  - Customer love: attracting & keeping customers for life 
SN  - 817992484
U1  - 658.812 
PY  - 2005///
CY  - Mumbai 
PB  - Jaico Publishing House 
KW  - Customer love
KW  - Behaviour expression
N1  - Includes bibliographical references
ER  -