00800nam a22002537a 4500003000200000005001700002008000200019010001300021020002600034035002300060037001600083040001500099082001700114100001700131245011200148260004500260270005600305300002500361500005100386650004700437650002900484700001500513700001800528020180711124800.00 aB-181488 c195.00a9788124204160 aB-181488, B-181489 bCen Lib/Ret aDPLbENc0 a378.001bBRO aBrown, Sally a500 tips for quality enhancement in university and colleges /cby Sally Brown, Phil Race [and] Brenda Smith aNew DelhibCrest Publishing House c2004 aG-2, 16 Ansari Road, Darya GanjbNew Delhie110002 avii,152p.c24cm(pbk) aIncludes bibliographic references and index  aUniversities and colleges--Administration  aTotal quality management aRace, Phil aSmith, Brenda