TY - BOOK AU - Misino, Dominick J. TI - Negotiate and win: proven strategies frm the NYPD's top hostage negotiator SN - 0070606374 U1 - 302.3 PY - 2004/// CY - New Delhi PB - Tata McGraw-Hill Publishing Company KW - Social science KW - life of negotiation N1 - Includes appendix and index ER -