proven strategies frm the NYPD's top hostage negotiator Misino, Dominick J. creator text New Delhi Tata McGraw-Hill Publishing Company 2004 monographic vi, 185p. 21cm(pbk) by Misino Dominick J. Misino [and] Jim DeFelice Includes appendix and index Social science life of negotiation 302.3 MIS 0070606374 B-189856 Cen Lib/Ret 20181218161020.0