TY  - BOOK
AU  - Brophy, Peter
AU  - Coulling, Kate 
TI  - Quality management for information and library managers
SN  - 8172245580
U1  - 020.68 
PY  - 1997///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Library administration -- Great Britain
KW  - Total quality management -- Great Britain
KW  - लाइब्रेरी प्रशासन
KW  - कुल गुणवत्ता प्रबंधन
N1  - Includes bibliographical references and  index
ER  -