TY  - BOOK
AU  - à¤­à¤¾à¤°à¤¦à¥à¤µà¤¾à¤, à¤¹à¤°à¤¿à¤ªà¥à¤°à¤à¤¾à¤¶ 
AU  - à¤¶à¤°à¥à¤®à¤¾, à¤°à¤¾à¤®à¤¾à¤à¤¾à¤à¤¤ 
TI  - à¤µà¥à¤¯à¤¾à¤ªà¤¾à¤°à¤¿à¤ à¤¸à¤à¤ªà¥à¤°à¥à¤à¥à¤·à¤£ à¤à¤µà¤ à¤ªà¤¤à¥à¤°à¤¾à¤à¤¾à¤°
U1  - 332.1 
PY  - 1994///
CY  - à¤¨à¤ à¤¦à¤¿à¤²à¥à¤²à¥
PB  - à¤¸à¥à¤²à¥à¤¤à¤¾à¤¨ à¤à¤¨à¥à¤¦ à¤à¤à¤¡ à¤¸à¤à¤¸
KW  - Business communication
KW  - Business presentations
KW  - Business writing
ER  -