Includes bibliographical references and indexes.

Introduction to organizational behavior -- Organizational culture -- Individual differences and work behavior -- Perceptions, attributions, and emotions -- Motivation -- Job design, work, and motivation -- Evaluation, feedback, and rewards -- Managing misbehavior -- Managing individual stress -- Groups and teams -- Managing conflict and negotiations -- Power, politics, and empowerment -- Communication -- Decision making -- Leadership -- Organizational structure and design -- Managing organizational change and innovation.