Healthcare operations management / Daniel B. McLaughlin, Julie M. Hays.
Material type:
TextPublication details: New Delhi PHI Learning 2009Description: xx, 431 p. : ill. ; 27cm(pbk)ISBN: - 9788120337503
- Medical care -- Quality control
- Health services administration -- Quality control
- Organizational effectiveness
- Total quality management
- Quality Assurance, Health Care -- organization & administration
- Decision Support Techniques
- Efficiency, Organizational -- standards
- Total Quality Management -- methods
- 362.11068
- RA399.A1
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
English Books
|
D.B.Act.Division | Non-fiction | 362.11068 MCL (Browse shelf(Opens below)) | 1 | Not For Loan | EN-77684 |
Includes bibliographical references and index.
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and stat
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