Entry Personal Name

Number of records used in: 2

001 - CONTROL NUMBER

• control field: 86181

003 - CONTROL NUMBER IDENTIFIER

• control field: dpl

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20260101145003.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 260101|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: dpl
• Transcribing agency: dpl

100 ## - HEADING--PERSONAL NAME

• Personal name: Bitner, Mary Jo

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (dpl)213987: Zeithaml, Valarie A. 86180, Services Marketing: Integrating Customer Focus Across the Firm/, 2025