UP your service strategies and action steps to delight your customers now (Record no. 6518)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00841 a2200217 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20080829125250.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080829t xxu||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | ENG-87423 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | 295.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | EN-70956 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | DBAD / PUB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kaufman, Ron |
| 245 ## - TITLE STATEMENT | |
| Title | UP your service strategies and action steps to delight your customers now |
| Statement of responsibility, etc | by Ron Kaufman |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Chennai |
| Name of publisher, distributor, etc | East West Books (Madras) |
| Date of publication, distribution, etc | 2007 |
| 270 ## - ADDRESS | |
| Address | 571, Poonamallee High Road, Aminjikarai |
| City | Chennai |
| Postal code | 600 029 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii, 298 p. |
| Other physical details | ill. |
| Dimensions | 22 cm (Pbk.) |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | dpl |
| Koha item type | English Books |
| Call number prefix | 658.812/KAU |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Classification part | 658.812 |
| Call number suffix | KAU |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Uniform Resource Identifier | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| D.B.Act.Division | D.B.Act.Division | 29/08/2008 | 295.00 | 658.812 KAU | EN-70956 | 15/09/2008 | 1 | 7011 | 295.00 | 15/09/2008 | English Books |