Designing the best call center for your business (Record no. 163735)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00647nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190427141753.0 |
| 010 ## - LCCN (DPL NO) | |
| LC control number | B-161093 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1578203139 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | B-161093 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | DBAD/PUB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650.1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Read,Brendan B. |
| 245 ## - TITLE STATEMENT | |
| Title | Designing the best call center for your business |
| Statement of responsibility, etc | by Brendan B.Read |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | san Francisco |
| Name of publisher, distributor, etc | CMP books |
| Date of publication, distribution, etc | 2005 |
| 270 ## - ADDRESS | |
| Address | cmp books,600 harrison st. san francisco, |
| City | USA |
| Postal code | 94107 |
| Telephone number | 415-9476615 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx,362p. |
| Other physical details | ill. |
| Dimensions | 23cms(hbk) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | English Books |
| Classification part | 650.1 |
| Call number suffix | REA |
| Withdrawn status | Lost status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Non-fiction | Central Library | Central Library | 27/04/2019 | DBAD/PUB | 650.1 REA | B-161093 | 1 | English Books |