Customer relationship management /
658.812SRI
Srinivasa Rao, M.V.S.
Customer relationship management / by M.V.S. Srinivasa Rao.- New Delhi:Global Research Publications,2013.
xi,315p.;22cm(Hb)
Note: Originally presented as the author's thesis (Ph. D.)--Andhra University, 2010. Note: Includes bibliographical references (p. [297]-315).
ISBN:9788189630768 Rs. 1295.00
DBAD/PUB /ENG-110824/ EN-94356 / 1295.00 /sign