Leading the starbucks way :
658.4092MIC
Michelli, Joseph A.
Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people / by Joseph A. Michelli.- New Delhi:McGraw Hill Education ,2014.
xi,286p.;22cm(pbk)
Note: Includes bibliographical references and index
ISBN:9789332901162 Rs. 525.00 ISBN:9332901163 Rs. 525.00
DBAD/PUB /ENG-109539/ EN-93072 / 525.00 /sign