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332SRI
Srinivasan, Girija
   Microfinance India : the social performance report 2012 / by Girija Srinivasan.- New Delhi:Sage Publications,2013.
  xviii,124p. :ill. ;28cm(pbk)
  content:List of tables, figures, boxes, annexes and abbreviations -- Foreword -- Preface -- Overview : finally customers at the core -- Governance and social performance -- Do products promote responsible finance? -- Beyond the business of finance -- Fair treatment of clients, code of conduct and institutional response : intense scrutiny? -- Lenders, investors and donors : are they responsible? -- Outreach : are the needy served? -- Community-owned institutions and member-centric services -- Outcomes and impact of microfinance -- Do MFIs track their business outcomes and impact on customers? -- The voices of mature clients -- Future is about balance everywhere -- Technical partners -- About the author.
  Note: Includes index.
  ISBN:9788132108900     Rs. 795.00

  DBAD/PUB /ENg-107871/ EN-91404 /   795.00 /sign