Organizational schizophrenia :
658.812GUR
Gureja, Gopal K.
Organizational schizophrenia : impact on customer service quality / by Gopal K. Gureja.- New Delhi:SAGE Publications,2013.
xxx, 346 p. :ill. ;24cm(pbk)
Note: Includes bibliographical references (p. [333]-334) and index.
ISBN:9788132109563 Rs. 550.00
DBAD/PUB /ENG-106944/ EN-90477 / 550.00 /sign