Interpersonal skills in organizations /
158.7DEJ
De Janasz, Suzanne C.
Interpersonal skills in organizations / by Suzanne C. De Janasz, Karen O. Dowd [and] Beth Z. Schneider.- 3rd ed.-New Delhi:Tata McGraw-Hill ,2012.
xxii, 441p. :ill. ;28cm(pbk)
content:Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
Note: Includes bibliographical references and index.
ISBN:9781259029073 Rs. 499.00 ISBN:1259029077 Rs. 499.00
DBAD/PUB /ENG-106216/ EN-89749 / 499.00 /sign