Customer service associate :
NAT
Nathan, N.V.R.
Customer service associate : retail trainer's manual / by N.V.R. Nathan [and] Dhwani Swaminarayan.- New Delhi:Tata McGraw-Hill,c2012.
xiii,121p. :ill.;24cm(pbk)
ISBN:9781259001826 Rs. 395.00 ISBN:1259001822 Rs. 395.00
DBAD/PUB /ENG-104740/ EN-88273 / 395.00 /sign
