Wikibrands :
658.827MOF
Moffitt, Sean
Wikibrands : reinventing your company in a customer-driven marketplace / by Sean Moffitt [and] Mike Dover.- New Delhi:Tata McGraw Hill,2011.
xv, 318 p. : ill.;24cm (Hb)
content:The birth of wikibrands: from ownership, trust, want, preference, love, and now participation--a 150-year fascination -- The Wikibrand rallying cry: the new "mad men" -- A wikibrand road map: taking the high road and avoiding the potholes of a collaborative brand path -- The six benefits of wikibrands: marketing doesn’t fit in tiny boxes anymore -- A wikibrand culture: changing your mind-set about the brand customer -- Focus: if I don’t know where you’re going, I don’t want you getting there fast -- Language and content : business gets humanized and presses the "awesome" button -- Incentives, motivations, and outreach: brand fans do it for themselves, not for you -- Rules, guidelines and rituals: this is how we do things, and that’s ok -- Tools and platforms: if you build it, they may come -- Community development: the life stages of a wikibrand community -- Internalizing community and channeling Tom Sawyer: the graying line between employee and enthusiast champions -- Community management: how to build a brand garden, not a ghost town -- Measurement and metrics: the imperfect science of monitoring wikibrand performance -- The personal wikibrand: your brand is what they say about you when you’re not in the room --The future: brand participation comes alive in the company -- Reference guide: wikibrands extended.
Note: Includes bibliographical references (p. 291-308) and index.
ISBN:9780071331807 Rs. 650.00 ISBN:0071331808 Rs. 650.00
DBAD / PUB /ENG-103199/ EN-86732 / 650.00 /sign