Services marketing :
658.8KAP
Kapoor, Ramneek
Services marketing : concepts & practices / by Ramneek Kapoor, Justin Paul [and] Biplab Halder.- New Delhi:Tata McGraw-Hill ,2011.
xxi,432p.;24 cm (pbk)
Note: Includes index
ISBN:9780070700697 Rs. 325.00 ISBN:0070700699 Rs. 325.00
DBAD/PUB /ENG-102030/ EN-85563 / 325.00 /sign
