What customer want :

                                                                                                                
658.575ULW
Ulwick, Anthony
   What customer want : using outcome- driven innovation to create breakthrough products and services / by Anthony Ulwick, .- New Delhi:Tata McGraw-Hill Publishing ,2005.
  202p.;20cm (pbk)
  Note: Includes bibliographical references and index
  ISBN:0070606404     Rs.

B-192097 /   /sign

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