Customer obsession:
658.812AZE
Azevedo, Abaete De
Customer obsession: how to acquire, retain, and grow customers in the new age of relationship marketing / by Abaete De Azevedo (and) Ricardo Pomeranz.- New Delhi :Tata McGraw-Hill Publishing ,2009.
xi, 226p.;22cm (pbk)
Note: Includes index
ISBN:0070140758 Rs. 295.00 ISBN:9780070140752 Rs. 295.00
DBAD / PUB /ENG-93493/ EN-77026 / 295.00 /sign
