APA
Gitlow H. S., Oppenheim A. J., Oppenheim R. & Levine D. M. (2009). Quality management. New Delhi: Tata McGraw-Hill Publishing.
Chicago
Gitlow Howard S, Oppenheim Alan J, Oppenheim Rosa and Levine David M. 2009. Quality management. New Delhi: Tata McGraw-Hill Publishing.
Harvard
Gitlow H. S., Oppenheim A. J., Oppenheim R. and Levine D. M. (2009). Quality management. New Delhi: Tata McGraw-Hill Publishing.
MLA
Gitlow Howard S, Oppenheim Alan J, Oppenheim Rosa and Levine David M. Quality management. New Delhi: Tata McGraw-Hill Publishing. 2009.
