Creating customer value :
658.812GUR
Gureja, Gopal K
Creating customer value : the synergy between after-sales service and maintenance / by Gopal K Gureja.- New Delhi:Tata McGraw-Hill Publishing Company,1997.
xxxii,393p. :ill.;21cm(Hb)
Note: Includes index
ISBN:0074631454 Rs. 00.00
Cen Lib/Ret /A-904707/ A-904707 / 0.00 /sign