The customer response management handook :
658.812RIC
Richard, Darlene D.
The customer response management handook : building,rebuilding and improving your results / by Darlene D.Richard.- New Delhi:Tata McGraw-Hill Publishing Company Limited,2002.
xiv,546p. :ill.;25cm(pbk)
Note: Includes index
ISBN:0070586659 Rs. 00.00
Cen Lib/Ret /B-132698/ B-132698 / 0.00 /sign B-132699 / /sign