Managing quality :
658.4013MUR
Murthy, D.B.N.
Managing quality : a practical guide to customer satisfaction / by D. B. N. Murthy.- New Delhi:Response Books,1999.
226p.;21cm(Hb)
Note: Includes index
ISBN:8170367697 Rs. 00.00
Cen Lib/Ret /B-010763/ B-010763 / 0.00 /sign
