Customer relationship management:
658.812
Customer relationship management: modern trends and perspectives/ edited by S. Shanmugasundaram.- New Delhi:Prentice-Hall of India,2008.
xix, 276p.;24 cm (pbk)
Note: Includes bibliographical references & index.
ISBN:8120333260 Rs. 250.00
DBAD / PUB /ENG-89750/ EN-73283 / 250.00 /sign
